Age and kids policy — what families should know
Omni Scottsdale Resort & Spa at Montelucia is an all-ages resort that welcomes children of all ages; guests must be 21 or older to check in. The property includes family-friendly areas (the Kasbah Pool) plus an adults-only Oasis Pool and a rooftop Joya Terrace pool reserved for spa guests, and pool rules require children under 12 to be accompanied by an adult at the Kasbah Pool.
In this guide
Who can check in and who counts as a child
To check in at Omni Scottsdale Resort & Spa at Montelucia guests must be 21 years or older; a valid credit card with a chip is required for incidentals and authorization. Anyone 17 or younger is classified as a child under the resort’s policy.
If your party includes younger adults (ages 18–20), they cannot complete check-in on their own and must be on a reservation with someone 21 or older who can handle the card authorization at arrival.
- Minimum age to check in: 21
- Guests 17 and younger are treated as children
- Valid chip credit card required for authorization at check-in
| Guest age | Check-in capability | Notes |
|---|---|---|
| 21 and older | Can check in | Must present valid chip credit card |
| 18–20 | Cannot check in alone | Must be accompanied by a 21+ on reservation |
| 17 and younger | Classified as children | Must be on an adult’s reservation |
Pools, supervision, and pool rules
The resort has three pools: the family-focused Kasbah Pool, the adults-only Oasis Pool, and the Joya Terrace rooftop pool reserved for spa guests. Kasbah and Oasis Pool hours are 5:00 AM–10:00 PM; Joya Terrace pool hours are listed separately and are tied to spa access.
Children under 12 must be accompanied by an adult at the Kasbah Pool. Only wearable flotation devices (life vests, water wings, goggles) are allowed; non-wearable items such as inner tubes, noodles, rafts, balls or large pool toys are prohibited.
- Kasbah Pool: family-friendly (adult supervision required for under-12s)
- Oasis Pool: adults-only, quieter atmosphere
- Joya Terrace Pool: reserved for spa guests only
- Common pool prohibitions: pets, glass, smoking/e-cigarettes, amplified music
| Pool | Access | Key rule |
|---|---|---|
| Kasbah Pool | Registered guests, cabana guests, ResortPass day-pass guests | Children under 12 must be with an adult |
| Oasis Pool | Registered guests, cabana guests, ResortPass day-pass guests | Adults-only pool |
| Joya Terrace Pool | Spa guests only | Pool access tied to spa visits |
Rooms and family-friendly sleeping options
Several room types can accommodate families: Room, Resort View (1 King Bed or 2 Queen Beds), Room (Camel Back View Room) with 2 Queen Beds, and Room (Grand Mountain View Room) with 1 King Bed also list guest capacity. Suites such as Suite (Kasbah Poolside) and Suite, 1 Bedroom (Camelback View Suite) offer extra living space useful for families.
Room assignments, bedding configurations, and maximum guest counts are noted on the resort’s room details; confirm bedding and capacity with the hotel when you reserve to ensure it fits your group.
- Room, Resort View — 1 King Bed or 2 Queen Beds
- Room (Camel Back View Room) — 2 Queen Beds
- Room (Grand Mountain View Room) — 1 King Bed
- Suite (Kasbah Poolside), Suite, 1 Bedroom (Camelback View Suite) — larger suites for families
| Room type (as listed) | Typical beds |
|---|---|
| Room, Resort View | 1 King Bed or 2 Queen Beds |
| Room (Camel Back View Room) | 2 Queen Beds |
| Room (Grand Mountain View Room) | 1 King Bed |
Spa, rooftop pool access, and age limits
Joya Spa is a 31,000-square-foot facility offering treatments and a rooftop Joya Terrace; the rooftop pool and Joya Terrace dining are reserved exclusively for spa guests. Spa hours and spa-reservation windows are defined by the property, and guests should bring a bathing suit if they plan to use the rooftop pool during a spa visit.
Pregnancy and service-specific restrictions apply: for example, Prenatal Massage services require guests to be at least 13 weeks (post first trimester). A 20% service charge is applied to spa services based on the full treatment price.
- Joya Spa hours: Sun–Thu 8:30 AM–5:30 PM; Fri–Sat 8:30 AM–6:30 PM
- Rooftop Joya Terrace pool and dining: spa guests only
- Prenatal Massage available only after 13 weeks’ pregnancy
- 20% service charge added to spa services
| Item | Note |
|---|---|
| Joya Terrace pool | Access restricted to spa guests |
| Spa arrival | Arrive at least 30 minutes before first treatment |
| Spa service charge | 20% applied to spa services |
Safety, accessibility, and fitness for families
The fitness center is open 24 hours for resort members and guests ages 16 and over; specialty fitness classes are offered for a fee. The property provides accessible routes and designated accessible bathrooms and rooms; check specific accessibility features with the hotel if you or someone in your party needs them.
Pools and public areas prohibit pets, glass containers, smoking/e-cigarettes and amplified music; pool areas are reserved for registered guests, cabana guests, and ResortPass day-pass holders.
- Fitness center access: ages 16 and older
- Accessible bathrooms and wheelchair-accessible paths present — confirm specific room accessibility needs with the hotel
- Pool and public-area safety rules strictly enforced
| Facility | Family-relevant note |
|---|---|
| Fitness center | Open 24 hours; guests 16+ |
| Accessible bathrooms | Accessible options available — contact hotel to confirm |
| Pool rules | Children under 12 must be supervised at Kasbah Pool |
Meals, dining access and family dining notes
Omni Scottsdale Resort & Spa at Montelucia is not an all-inclusive property; room rates do not include meals or drinks. The resort offers on-site dining choices including Prado, Mbar, Taqueria Centro, Crave Café and Joya Terrace (Joya Terrace is for spa guests only).
Prado requires dinner reservations and serves breakfast and brunch during specified hours. Crave Café provides coffee and gelato and has a daily Gelato Happy Hour; family-friendly casual options such as Taqueria Centro serve lunch and dinner during listed hours.
- Prado: breakfast, brunch and dinner (dinner reservations required)
- Taqueria Centro: casual tacos and salads — open Sun–Thu 11 AM–8 PM
- Crave Café: coffee, gelato, light bites — open daily 6 AM–6 PM (Gelato Happy Hour 2–4 PM)
- Joya Terrace dining: reserved for spa guests
| Venue | Family suitability / note |
|---|---|
| Prado | Family-friendly breakfasts and brunch; dinner reservations required |
| Taqueria Centro | Casual tacos — convenient for families |
| Crave Café | Quick bites, gelato, coffee — kid-friendly options |
Practical tips for families before you arrive
Check-in begins at 4:00 PM and check-out is at 12:00 PM (noon); arriving early does not guarantee early check-in but you may use pools, restaurants, the fitness center, spa and retail outlets while waiting for your room. Only registered guests may use elevators or guest rooms after 10:30 PM.
Confirm parking and resort fee details with the hotel prior to arrival: the property charges a daily resort fee that includes amenities like the fitness center and premier in-room WiFi; parking and valet options are listed by the resort with varying fees. Always check bedding and maximum occupancy for the specific room you book.
- Check-in: 4:00 PM; Check-out: 12:00 PM
- Early arrivals may use amenities while rooms are being prepared
- Confirm bedding and maximum room occupancy at booking
- Ask about cabana or day-pass options ahead of time if pool access for non-overnight guests is needed
| Item | What to confirm |
|---|---|
| Resort fee | What it includes (fitness, WiFi, etc.) and current amount |
| Parking | Self-parking vs. valet fees and EV charging availability |
| Pool access | Which pools your reservation/cabana permits |
