The spa: Joya Spa — treatments, Hammam, hours and what to know
Joya Spa at Omni Scottsdale Resort & Spa at Montelucia is a 31,000-square-foot Moroccan- and Andalusian-inspired spa that includes an authentic Hammam, treatment rooms, sauna, steam room, and a rooftop Joya Terrace reserved for spa guests. Spa hours are Sunday–Thursday 8:30 AM–5:30 PM and Friday–Saturday 8:30 AM–6:30 PM; arrive at least 30 minutes before your first treatment and expect a 20% service charge on all services.
In this guide
What Joya Spa is and where it sits on property
Joya Spa is the resort’s 31,000-square-foot wellness facility inspired by Moroccan and Andalusian design. The spa is part of Omni Scottsdale Resort & Spa at Montelucia and includes specialized thermal spaces alongside treatment rooms.
The rooftop Joya Terrace and its co-ed pool are part of the spa complex and are reserved for spa guests only; Joya Terrace offers Camelback Mountain views and a pool experience distinct from the resort’s main family and adults-only pools.
- Facilities: authentic Hammam (Turkish-style bathhouse), sauna, steam room, treatment rooms, rooftop Joya Terrace pool/dining
- Joya Terrace pool and dining are limited to spa guests
- Design influence: Moroccan and Andalusian
| On-site spa areas | Notes |
|---|---|
| Hammam (Turkish-style bathhouse) | Authentic Hammam listed among the spa’s facilities |
| Sauna & Steam Room | Available as part of spa amenities |
| Joya Terrace pool | Rooftop pool reserved for spa guests |
Hours, reservations and arrival
Joya Spa hours are Sunday–Thursday 8:30 AM–5:30 PM and Friday–Saturday 8:30 AM–6:30 PM. Spa treatment reservations can be made from 8:00 AM to 5:00 PM.
Guests are asked to arrive at least 30 minutes before their first treatment to use on-site facilities and to ensure treatments start on time; late arrivals receive only the remaining scheduled time of the appointment.
- Spa hours: Sun–Thu 8:30 AM–5:30 PM; Fri–Sat 8:30 AM–6:30 PM
- Reservation window for treatments: 8:00 AM–5:00 PM
- Arrive ≥30 minutes before first treatment to use amenities and complete intake
| Service | Time window / policy |
|---|---|
| Treatment bookings | Booked 8:00 AM–5:00 PM |
| Guest arrival | Recommended ≥30 minutes before first treatment |
| Late arrivals | Receive remaining time only |
Treatments, signature offerings and packages
Joya Spa lists a range of massages, body treatments, facials and curated packages. Signature treatments named by the spa include the Joya Body Polish, White Tea Tree + Ginger Body Experience, and the White Jasmine + Shea Sugar Scrub.
Preassembled spa packages combine multiple services (massage, body polish, HydraFacial, manicure/pedicure) and the spa also promotes specialty packages such as Couples Paradise, CBD Healing Package, and Mother-to-be Spa Getaway.
- Signature treatments: Joya Body Polish, White Tea Tree + Ginger Body Experience, White Jasmine + Shea Sugar Scrub
- Sample packages: Spa-cation (massage + facial), Joya Signature Indulgence (multi-treatment package), Couples Paradise
- Prenatal: Prenatal Massage available only after the first trimester (13 weeks or more)
| Treatment / Package | What it includes (as listed) |
|---|---|
| Joya Body Polish | Sugar scrub with argan oil and orange peel |
| White Tea Tree + Ginger Body Experience | Listed among signature body treatments |
| Joya Signature Indulgence | Combination of massage, body polish, HydraFacial, manicure, pedicure |
Hammam, thermal facilities and etiquette
The spa includes an authentic Hammam (Turkish-style bathhouse) as part of its thermal offerings alongside sauna and steam rooms. These features are part of the spa experience and typically require spa booking or guest access via a scheduled treatment.
Standard spa etiquette applies: arrive early to use thermal areas, wear appropriate swimwear or disposable garments as directed by spa staff, and follow staff guidance for Hammam use. Specific Hammam rules and availability should be confirmed with the spa at booking.
- Hammam is identified as authentic and part of Joya Spa’s facilities
- Thermal areas (sauna/steam) are integrated into the spa experience
- Confirm Hammam access and any attire or health restrictions when you book
| Feature | Notes |
|---|---|
| Hammam | Authentic Turkish-style bathhouse; access typically tied to spa use |
| Sauna & Steam | Available to spa guests |
| Rooftop pool (Joya Terrace) | Spa-guest access only; bring a bathing suit if you plan to use it |
Costs, service charge and practical policies
The spa applies a 20% service charge to all spa services based on the full treatment price. The resort’s general policies (resort fee, parking, etc.) remain separate from spa charges.
Spa guests who want rooftop Joya Terrace dining or pool access should note the terrace is restricted to spa guests; bring swimwear if you plan to use the rooftop pool. For pregnancy treatments, Prenatal Massage is offered only after 13 weeks.
- Service charge: 20% applied to all spa services
- Joya Terrace pool and dining: reserved for spa guests only; bring a bathing suit
- Prenatal Massage eligibility: post-first trimester (≥13 weeks)
| Item | What to expect |
|---|---|
| Service charge | 20% on all spa services |
| Joya Terrace access | Spa guests only; poolside dining hours noted separately |
| Treatment arrival | Arrive 30 minutes early or risk shortened session |
How the spa fits into the resort’s pool and dining setup
The resort has three pools: Kasbah Pool (main family pool), Oasis Pool (adults-only), and the rooftop Joya Terrace pool for spa guests. Kasbah and Oasis pool hours are 5:00 AM–10:00 PM; Joya Terrace pool hours align with spa hours noted by the property.
Joya Terrace provides light fare and beverages for spa guests; official terrace dining hours are listed by the resort and may vary by page, generally in the late morning to mid-afternoon range. Because Joya Terrace is reserved for spa guests, non-spa guests do not have access.
- Resort pools: Kasbah (family), Oasis (adults-only), Joya Terrace (spa guests)
- Kasbah & Oasis hours: 5:00 AM–10:00 PM
- Joya Terrace dining/service hours are listed around 10:00–11:00 AM to 4:00–5:00 PM depending on resort page
| Pool | Access / Hours (as listed) |
|---|---|
| Kasbah Pool | Family pool; 5:00 AM–10:00 PM |
| Oasis Pool | Adults-only; 5:00 AM–10:00 PM |
| Joya Terrace Pool | Spa guests only; terrace service roughly mid-morning to mid-afternoon |
